Practical strategies to develop, present and implement successful NHS business cases
Specially designed for NHS clinicians, managers, programme and transformation leads, this interactive online workshop will provide practical guidance on developing business cases that support service improvement, redesign and investment decisions across healthcare organisations.
Featuring NHS case study examples, the day will explore how to build a compelling case for change, use evidence and stakeholder engagement effectively, navigate approval processes and translate approved proposals into measurable service improvements.
Develop your service knowledge
Practical approaches to developing business cases that secure approval and deliver change
This interactive online workshop has been developed to help you progress the business case you are planning or currently working on. Key learning outcomes include:
- Understanding the national, regional and local drivers that influence service development and investment decisions
- Building a robust evidence base using data, intelligence and patient need to support a compelling case for change
- Identifying, engaging and influencing stakeholders to strengthen support for your proposal
- Learning from NHS business case examples and exploring what makes proposals more likely to secure approval
- Developing clinically effective, operationally deliverable and financially sustainable service models
- Planning for successful implementation, evaluation and continuous improvement
Live online learning
Interactive discussions and practical case study learning
This educational online workshop will combine presentations, facilitated discussion and case study learning that explore the challenges of business case development and identify practical improvements you can make within your own organisation. On the day, you will have the opportunity to:
- Join online with NHS colleagues involved in service development, transformation and improvement from across the UK
- Take part in interactive discussions exploring business case development, stakeholder engagement and approval processes
- Ask questions and gain practical insight from your expert leaders
- Explore NHS business case examples and learn from successful service improvement projects
- Reflect on challenges within your own organisation and identify realistic actions you can implement immediately
In-house training
Available as bespoke training to teams of 25 or more people. Please do contact us if you would like this course delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.
Learning & development
Oncology National Networking Forums are pleased to be featured on the ACCEND Greater Manchester ePortfolio
The ePortfolio platform is available via the Greater Manchester Cancer Academy and supports professional development in cancer care.
This forum and all of our events are mapped to the ACCEND Framework and can be recorded in the Greater Mancester ePortfolio to help you evidence your learning, reflections and competencies.
To find out more, click on the ACCEND tab.

| 9:00 |
Join, tech support and opportunity to network in breakout rooms
|
| 9:30 |
Introduction, instructions and leader’s opening remarks
Louise Brent, Head of Portfolio Management Office, NHS North East London Integrated Care Board
|
| Stage One: Enabling strategic planning | |
| How to identify the evidence needed to support your proposal and engage the right stakeholders from the outset. | |
| 9:40 |
Building the foundations of your business case
|
| 10:20 |
Questions and answers with your course leaders
|
| 10:30 |
Interactive case studies: Learning from successful business cases
|
| 11:00 |
Screen break
|
| Stage Two: Developing your business case | |
| Explore the practical elements of service design and business case development. | |
| 11:10 |
Building a service development pathway
|
| 11:50 |
Questions and answers with your course leaders
|
| 12:00 |
Interactive discussion: writing a business case that secures approval
|
| 12:30 |
Lunch break
|
| 1:00 |
Interactive discussion: building stakeholder support for change
|
| Stage Three: Mobilising your business case | |
| How to implement your proposal successfully, demonstrate impact and sustain improvement over time. | |
| 1:30 |
Mobilising your business case: from approval to implementation
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| 2:10 |
Questions and answers with your course leaders
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| 2:20 |
Evaluating success: embedding sustainability and continuous improvement
|
| 3:00 |
Questions and answers with your course leaders
|
| Next steps: Developing your action plan | |
| Consolidate your learning from the day and develop a practical roadmap for progressing your business case. | |
| 3:10 |
Developing your next steps: turning learning into action
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| 3:30 |
Close of workshop
|
Your expert workshop leader
Louise Brent has extensive experience developing and implementing business cases across NHS provider, commissioning and integrated care organisations. Having led service redesign, transformation and governance programmes, she will share practical insights into building compelling business cases, securing stakeholder support, navigating approval processes and delivering successful service change.
Louise Brent
Head of Portfolio Management Office
NHS North East London Integrated Care Board
Pricing structure
- £399+VAT - one NHS or Public Sector place
- £299+VAT - two or more NHS or Public Sector places (per place)
Stretch your NHS training budget further
At SBK Healthcare, we understand how important it is to invest in staff development across a range of specialties. To help you maximise your budget, we offer NHS group discounts that can be applied across one or multiple events.
If you’re interested in making a group booking - whether for a single course or several different events - please email Nichola Cadwallader or call Nichola on 01732 897788 to discuss the best options for your team.
This course is available for in-house training
Available as a bespoke course to teams of 25 people or more. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.
Associations and networks
If you belong to an alliance, association or network please email Nichola Cadwallader to see how we can work together on a mutually beneficial basis.
You can reserve a no-obligation place whilst you apply for funding.
If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:
- Booking contact: name, job title, department, email and telephone number
- Event(s) to reserve for: title and date
- Delegate details (for each delegate): name, job title, department, email and telephone number
- Organisation details: name and address
Alternatively you can make a confirmed booking by emailing the above information to the bookings team.
Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.
If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.
Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.
On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.
Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.
Certification of attendance
A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.
Registration fees
You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.
Modify registration
To let us know if your details are not correct when you have already registered, please email the bookings team.
Cancellations and substitutions
A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.
Event changes
It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavor to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavor to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Privacy notice
To view the details on how your data is being collected and used, please view our Privacy policy.
Who should attend?
Connect with peers developing business cases and leading service improvement
This workshop offers an opportunity to connect with NHS professionals from across the UK, share experiences and explore practical approaches to developing business cases, securing stakeholder support and delivering successful service change.
Designed for:
- Service and Operational Managers
- Programme and Project Managers
- Transformation and Clinical Leads
- Nurses and Advanced Practitioners
- Quality Improvement Leads
- Strategy and Planning Teams
- Anyone responsible for developing, reviewing or implementing NHS business cases
If you have a team that is 25 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.
Past attendee feedback
Previously delivered in 2024 and 2025, this workshop has been highly rated by NHS professionals involved in business case development. Attendees particularly valued the practical nature of the course, the opportunity to discuss real-world challenges and the actionable insights they could immediately apply within their own organisations.
Feedback from previous delegates includes:
About the ACCEND Framework
The ACCEND Framework is designed to enhance cancer care by providing a structured approach to education and professional development for healthcare professionals.
- It defines the essential Cancer Capabilities in Practice (CiPs) and offers a tailored educational structure to support progression at every stage of a cancer care career.
- Launched in January 2023, the framework aims to transform career pathways and improve training and development opportunities across the cancer workforce.
- It provides access to the education and training needed to meet role-specific competencies and includes dedicated resources for nurses, allied health professionals and those in cancer-related support roles.
- The ACCEND Framework delivers a nationally agreed career and education structure underpinned by clearly defined capabilities in practice.
Map your learning
All Oncology National Networking Forum courses listed on the ACCEND Greater Manchester ePortfolio are fully aligned with the ACCEND Framework.
You can easily log your attendance and map your learning to the Cancer Capabilities in Practice (CiPs) through the ACCEND Greater Manchester ePortfolio.
To do this:
- Register and log in to the Greater Manchester ePortfolio
- Click ‘Add Entry’
- Select 'Choose an item from the library'
- Change the provider to Oncology National Networking Forums
- Choose the relevant event you have attended (or plan to attend)
This tool offers a central space to track your professional development, reflections and achievements - supporting your ongoing career in cancer care.
Click here to access the Greater Manchester ePortfolio
