Changing the Patient Experience: The True Impact of Vascular Access

Changing the Patient Experience: The True Impact of Vascular Access
Online 1 CPD Hour Free
Webinar, 1 CPD Hour
Mon 15 Dec 2025 12:00-13:00

Join us for an inspiring one-hour session as we hear from Karen, who shares her personal journey through cancer treatment and the profound difference that vascular access services made to her care

From early chemotherapy experiences to her more recent treatment, Karen’s story powerfully illustrates how advances in vascular access have transformed the patient’s experience by bringing safety, comfort and reassurance during some of life’s most challenging moments.

  • Places are free and you can attend this webinar live or on-demand after it takes place
  • Click Book Place to register your place via Zoom
  • Don’t forget to check your junk folder if you don’t receive your registration email

This free to attend, one hour webinar is part of our patient story-led webinar series designed for NHS professionals to attend during the festive season. They are all created to highlight opportunities for improvement, and celebrate the outstanding work carried out by NHS staff. 

Watch this online webinar from the comfort of your own home

In conversation with Andrew Barton, Consultant Nurse in IV Therapy and Vascular Access at Frimley Health NHS Foundation Trust, Karen will share the highs and lows of her journey, a story that will both move and inspire you. This webinar will focus on: 

  • The patient perspective on vascular access in oncology care
  • How compassionate communication and dedicated services empower patients
  • The vital role of vascular access teams in improving outcomes and experiences

Join our 1-hour webinar: Designed with convenience and impact in mind

Explore a real-life experience which demonstrates why vascular access matters: 

  • 30-minute interview with the patient with lived experience, Karen Britton 
  • Live opportunity to ask questions and join the discussion using the webinar chat box
  • Time to reflect on the patient experiences to better inform your own clinical practice
  • Can’t make the live event? Register today to access the full session on-demand at your convenience 

With thanks to the NHS this Festive Season

SBK Healthcare are pleased to share these patient stories to inspire and instigate real change. As an NHS professional, this is a great opportunity for you to hear how your work is affecting real people. 

Since the pandemic, SBK Healthcare has offered free webinars to the NHS as a heartfelt thank you for the compassion, commitment and tireless effort of healthcare professionals across the UK. 

View the full list of upcoming and on-demand webinars featured on the SBK Healthcare homepage.

12.00pm
Introduction and Instructions
Andrew Barton, Consultant Nurse in IV Therapy and Vascular Access and NIVAS Chair, Frimley Health NHS Foundation Trust
12.05pm
Explore an inspiring patient journey through vascular access and oncology
  • Understand the patient experience of vascular access in oncology care and beyond
  • Recognise the impact of vascular access pathways on patient safety and comfort
  • Enhance communication and patient advocacy skills
  • Reflect on the evolution and importance of specialist vascular access teams
  • Apply patient-led insights to improve service delivery and practice
Karen Britton, Patient with Lived Experience
12.35pm
Question and answer sessions
  • Your webinar leader Andrew Barton, will use this time with Karen Britton to answer your questions raised in the chat box throughout the presentation
1.00pm
Close of webinar

Your expert speakers

Gain invaluable insight into the real-life impact of patient-centred care from:

Andrew Barton

Consultant Nurse in IV Therapy and Vascular Access and NIVAS Chair
Frimley Health NHS Foundation Trust
user icon

Karen Britton

Patient with Lived Experience

Free NHS attendance

·       Everyone welcome – please pass onto anyone this may be of interest to.

How this online webinar will work

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online training taking place, you will be sent final details of the course including the full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the course.

If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.

Practice sessions are available. If you would like to attend a zoom practice session before the event takes place, please let us know by emailing bookings@sbk-healthcare.co.uk. You will have the opportunity to meet an SBK Healthcare staff member who will ensure you are able to access zoom, that your camera and microphone work and you are fully set-up for the day. This is optional but if you do wish to attend, please use the same device that you plan to use on the day.

On the day, when registration starts, you will be able to join the course by initially entering a waiting room when there may be a short wait. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.

Click here to view the specially created 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.

With thanks to the NHS this festive period

This patient story is being shared to inspire and instigate real change. As an NHS professional, this is a great opportunity for you to hear how your work is affecting real people. 

Since the pandemic, SBK Healthcare has offered free festive webinars to the NHS as a heartfelt thank you for the compassion, commitment, and tireless effort of healthcare professionals across the UK.

These webinars can be viewed as videos free and on-demand, and include:

  • Building Psychological Resilience Skills for NHS Professionals
  • Psychological Resilience Skills II – Embedding your Techniques
  • Building Resilience for Redeployment during COVID 19
  • Compassionate Leadership Skills for NHS Frontline Staff
  • Engaging your Team to Stay Motivated during COVID 19
  • Handling and Responding to Difficult Conversations
  • How to Sleep Better during COVID-19 for NHS Frontline Staff
  • Managing Anxiety at Work for NHS Frontline Staff
  • Managing Burnout for Frontline NHS Staff during COVID-19
  • Managing Conflict on the NHS Frontline
  • Recognising and Reducing Stress for NHS Frontline Staff

View the full list of upcoming and on-demand webinars featured on the SBK Healthcare homepage.

Why sponsor?

Our role at SBK Events is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing diabetes delivery forums offer dedicated presentations, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.

Interested in having your own event, managed by us?

SBK Events also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Get involved...

If you would like more information on our sponsorship options or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:

Sarah Kemm
Tel: 01732 897788
Email: sarah.kemm@sbk-healthcare.co.uk